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Centro CDX

Human Resources Consulting, Co-Working Spaces, Web & App development

Summary

A multinational boutique provider of CRM solutions & business process management. We passionately serve a wide range of clients ranging from startups to large-sized businesses primarily in the Healthcare, Automotive, and Telecom industries.

Service Description

Who We Are?

We are driven to go further to deliver the continuous improvement that our clients need, the simplicity that customers expect, and the humanity that defines the right brand experience with different solutions for the following:

  • Telesales

  • Call Center

  • Zoho

  • Digital Transformation

  • ERP

  • RPA

  • Recruitment

  • Payroll

  • HR Outsourcing

  • Website Development

  • Application Development

  • Telecommunication Systems

  • Customer service

  • Check out our services below

Partner with One of The Best CRM Solutions Software Companies in Egypt

End-to-end evolutionary development of your CRM software with different CRM solutions

CRM combines practices, strategies, and technologies, and manages and analyzes customers' interactions and data throughout their lifecycle. We aim to improve customer relationships and assist in customer retention driving sales growth. CRM allows your business to compile customer data like personal information, purchase history, buying preferences, and previous concerns across multiple channels and points of contact, such as telephone, webchat, email, website, marketing materials, and social networks.

CRM Solution Implementation

We provide end-to-end CRM solution implementation, leveraging the capabilities of market-leading CRM – Zoho and Corporate Stack – covering your entire project scopes, including consulting, configuration, customization, migration, and integration. Our Zoho-certified developers employ basic CRM software to consolidate customers' information so employees can access and manage it seamlessly. Upon your request, we can add extra functions to render it more useful. These functions include recording customer interactions, automating various workflow processes, and giving managers access to track performance and productivity.

We provide 24/7 CRM system monitoring, monthly system health checks, and a user help desk, giving you a stably functioning CRM that meets your changing business needs.

 

What Centro CDX Offers in Terms of Different Solutions

Our products and services empower your company with the market know-how needed to compete in an increasingly globalized marketplace.

Customer Experience Solutions

Centro CDX offers multilingual BPO solutions to help your business acquire, retain and increase the value of customer relationships and boost CX with various comprehensive service offerings.

Digital Experience

Centro CDX presents a Technology Center of Excellence and Digital Experience to deliver technology consulting services and implementation solutions that meet your business needs.

Healthcare

Centro CDX provides a diverse portfolio of healthcare solutions that employ the latest technology and clinically certified resources to help providers and Accountable Care Organizations (ACO)

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